These Terms of Sale ("Terms") govern your use of softsnug.com (the "Website") and any order you place on it. The Website is operated by T&L Slimming Global Sdn. Bhd. (Company Registration No. 201601024428 (1195367-T)), trading as Soft Snug ("we", "us").
By placing an order you agree to these Terms. How we handle your personal data is set out separately in our Privacy Policy, which forms part of these Terms.
1Who can order
You must be at least 18 years old and able to enter into a binding contract. By ordering you confirm that you are. We do not knowingly sell to anyone under 18.
If you are buying as a gift for someone else, please pass on Sections 3 and 4 to the person who will actually use the product.
2Your account and the cart
There is no account to create. Your cart is stored in your own browser, so clearing your browser data or switching device will empty it. Items in a cart are not reserved and are not held at the price shown until an order is confirmed.
3What we sell, and which products are registered medical devices
Our range falls into two groups, and the difference matters both legally and for how you should use them.
(a) Registered medical devices
Three of our pulse devices are registered with the Medical Device Authority of Malaysia as a device family under registration number GB2800625-202366, category MD 1103 — Devices for stimulation or inhibition, valid from 30 April 2025 to 29 April 2030. T&L Slimming Global Sdn. Bhd. is the Authorised Representative for these devices in Malaysia.
| Registered device name | Sold on this Website as |
|---|---|
| FitPulse Slimming Belt Wireless Electronic Pulse Stimulator | FitPulse Pro and FitPulse Lite |
| StepPulse Wireless Electronic Pulse Stimulator | StepPulse |
| TighTight Pulse Wireless Electronic Pulse Stimulator | Ti Pants |
The registered intended purpose, in the words of the registration, is: "To be used for stimulating healthy muscles in order to improve and facilitate muscle performance and to be used for temporary relief of pain associated with sore and aching muscles in the shoulder, waist, back, neck, upper extremities (arm), lower extremities (leg), abdomen and bottom due to strain from exercise or normal household work activities."
That sentence is the boundary. These devices are registered to help healthy muscles perform, and to give temporary relief from sore, aching muscles caused by exercise or ordinary household work. They are not registered to diagnose, treat, cure, monitor or prevent any disease or pathological condition, and must not be used for one. If you have a medical condition, or pain whose cause you do not know, please see a doctor — no one on our team is qualified to tell you otherwise.
Any product on this Website that is not named in the table above is not a registered medical device, even where it looks similar or shares part of a name.
(b) Everything else
Our apparel, thermal fabrics, accessories, topical products and our other pulse devices are general wellness and fitness products. They are not medical devices and are not intended to diagnose, treat, cure, monitor or prevent any disease or condition.
(c) What our product descriptions mean
Where a product page describes how something works — a wavelength reaching a certain tissue depth, a mechanism at cell level — that is a description of what research has observed or proposed about the mechanism in general. It is not a claim about what will happen in your body, and it is not a promise of any outcome. Results vary between individuals, and no product on this Website is a substitute for medical care, exercise or sleep.
4Before you use any pulse device — safety
- You have a cardiac pacemaker, an implanted defibrillator, an insulin pump, or any other implanted or wearable electronic or metallic device.
- You are pregnant, may be pregnant, or are trying to conceive.
- You have epilepsy or any history of seizures.
- You have a heart condition, an irregular heartbeat, or uncontrolled high or low blood pressure.
- You have or have had cancer, or there is a known or suspected tumour, at or near the application area.
- You have deep vein thrombosis, thrombophlebitis, or a bleeding or clotting disorder.
- The skin at the application area is broken, inflamed, infected, scarred, numb, or has reduced sensation.
- You have had surgery at the application area recently, or have an implant, plate or pin there.
- You have a fever or an acute illness.
- You are under medical supervision for any condition, or you are not sure whether any of the above applies to you.
Always start at the lowest intensity and increase gradually. Follow the instructions supplied with the device. Stop immediately and seek medical advice if you feel pain, dizziness, faintness, chest discomfort, an irregular heartbeat, skin irritation or burning, or any unusual reaction.
For products that emit red or near-infrared light, do not look directly into the light source, and keep it away from your eyes.
These devices are for personal use by adults. Do not use them on children, on anyone who cannot tell you how the stimulation feels, or on anyone who cannot remove the device themselves.
5Prices and product information
Prices are shown in Malaysian Ringgit (RM) and include any tax we are required to charge in Malaysia. Shipping is shown separately at checkout before you pay.
We take care to describe and photograph products accurately, but colours can look different between screens, and fabric and finish may vary slightly between production runs. Product images are illustrative and accessories are not included unless listed.
Prices and promotions can change at any time before you place an order. If a price, discount or stock level on the Website is obviously wrong — a clear typographical or system error — we are not obliged to sell at that price. If your order is affected we will contact you to confirm or cancel it, and if you have already paid and choose to cancel, we will refund you in full.
6How an order is made
Before you confirm, you can change quantities, remove items and edit your details on the checkout page. Please check your delivery address and phone number carefully — most delivery problems come from a wrong address or an unreachable number.
When you complete payment we will send you an order acknowledgement. That acknowledgement confirms we have received your order; it is not acceptance of it. A contract is formed only when we confirm that your order has been accepted and is being prepared for dispatch.
We may decline an order, and will tell you why and refund you in full, if: the item is out of stock; there was a pricing or listing error; we cannot verify the payment; we cannot ship to your address; or we reasonably believe the order is fraudulent or is for commercial resale without our agreement.
If you spot a mistake after ordering, contact us at once on WhatsApp or info@softsnug.com. We will correct it if the parcel has not yet been dispatched.
7Payment
You can pay by senangPay, iPay88, Atome or PayPal. You enter your payment credentials on that provider's own secure page — we never see or store your card number. Your order is only released once we have confirmation that payment succeeded.
Atome is an instalment service provided by a third party under its own agreement with you. Any instalment schedule, late fee or credit assessment is between you and Atome, and we are not a party to it. If you cancel or return an order paid through Atome, the refund is settled through Atome under their terms.
8Delivery
Orders ship from Malaysia. Delivery within Malaysia is free on orders of RM200 and above; below that, the shipping fee is shown at checkout. Estimated delivery time is 3–5 working days within Peninsular Malaysia and 7–10 working days to Sabah, Sarawak and Labuan.
We ship internationally to the destinations offered at checkout. Estimated international delivery is 10–15 working days. Estimated times are estimates, not guarantees, and can be affected by courier delays, customs, weather and public holidays.
Import duties and taxes. For orders shipped outside Malaysia, any customs duty, import tax or clearance fee charged in the destination country is your responsibility and is not included in the price you paid. If a parcel is refused or abandoned at customs, we can only refund the goods once they are returned to us, less shipping and any charges incurred.
Risk in the goods passes to you when the parcel is delivered to the address you gave us. Please inspect your parcel on arrival and tell us within 3 days if it arrives damaged, with photos of the packaging and the item.
9Cancelling, returning and exchanging
(a) Before dispatch
You can cancel any order free of charge before it is dispatched. Contact us as soon as you can and we will refund you in full.
(b) If something is faulty, damaged or not what you ordered
This is different, and your rights here come from the law, not from us. If an item is faulty, damaged in transit, or not what you ordered, tell us within a reasonable time and we will put it right by repair, replacement or refund. We pay the return postage and the cost of sending the replacement out — you should never be out of pocket because we sent you something defective or wrong.
(c) If the size does not fit
We do not accept change-of-mind returns once an order has been delivered. Sizing is the usual reason people want to swap, so we offer the optional 365 Days Warranty Plan for that instead — see Section 10. If you did not buy the plan and you are unsure which size to take, message us before you order and we will help you choose. This does not affect Section 9(b) or your statutory rights, which apply whether or not you bought the plan.
(d) How to start a return
Message us on WhatsApp or email info@softsnug.com with your order number, what is wrong, and photos where relevant. Please do not send anything back before we have confirmed the return, or we may not be able to trace it.
10Warranty — three separate things
People often confuse these, so we set them out plainly.
| What | What it gives you | Cost |
|---|---|---|
| Your statutory rights | Goods must be of acceptable quality, safe, durable and fit for their common purpose, under the Consumer Protection Act 1999. If they are not, you are entitled to a remedy. These rights cannot be signed away and apply whatever else is written here. | Free, automatic |
| Manufacturer's warranty | Covers manufacturing defects for 6 months from delivery. In practice that means battery faults, and a device that stops working when it has not been dropped, crushed or exposed to water. It does not cover normal wear and tear, accidental damage, misuse, unauthorised repair or modification, water damage to a product that is not water-resistant, or consumable parts such as pads, gel and straps. | Included |
| 365 Days Warranty Plan | An optional paid add-on. It gives you one size exchange of a covered item within 365 days of receiving your parcel. Same item, different size only — not a swap for a different product and not a cash refund. Postage both ways is at your cost. It does not cover defects, and does not replace either of the rows above. | RM 40 |
The 6-month warranty is what we offer on top of the law. It does not shorten your statutory rights: those last as long as is reasonable for a product of that kind, price and expected life, which can be longer than 6 months.
To claim under either warranty, keep your order number and, for the 365 Days plan, proof that you purchased it.
11Your rights under Malaysian consumer law
The Consumer Protection Act 1999 applies to your purchase and takes effect notwithstanding anything to the contrary in these Terms. Nothing here excludes, restricts or modifies any guarantee, right or remedy that Act gives you, and if any part of these Terms would have that effect, that part does not apply to you.
If we cannot resolve a complaint between us, you may bring a claim to the Tribunal for Consumer Claims Malaysia (Tribunal Tuntutan Pengguna Malaysia) for claims within its limit, without needing a lawyer. If you bought from outside Malaysia, the mandatory consumer protections of your own country still apply to you.
12Using the Website
You agree not to: interfere with the security or operation of the Website; attempt to extract its source code, data or product content by scraping or automated means; use it for any unlawful purpose; or resell our products commercially without our written agreement.
We may update, change or withdraw products, prices and features, and may suspend the Website for maintenance or security. We aim to give reasonable notice where a change affects an order you have already placed.
13Reviews and anything you send us
If you send us a review, photo, video or testimonial, you keep ownership of it and you give us permission to use it in our marketing, on the Website and on our social channels, with credit where you have asked for it. You confirm that it is your own, that anyone shown in it agreed to appear, and that it is honest.
Please do not include your health details in a public review. If you do, we may remove that part before publishing.
We may decline to publish or may remove content that is false, offensive, infringes someone else's rights, or makes a health or medical claim we are not permitted to publish.
14Intellectual property
The Website, its text, images, design, videos and the trademarks "Soft Snug", "FitPulse", "BioPulse" and our other marks belong to us or are used under licence, and are protected by law. You may view and share pages for your own personal use. You may not copy, reproduce or use our content or marks commercially without our written permission.
15Our responsibility to you
We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or failing to use reasonable care and skill.
We do not exclude or limit our liability in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for defective products where liability cannot be excluded, and for any guarantee or right under the Consumer Protection Act 1999.
Subject to that, we are not liable for loss that was not foreseeable, or for loss of profit, loss of business or loss of opportunity, and our total liability for any claim relating to a product is limited to the amount you paid for that product — except where the law says a higher amount is due, in which case the law prevails.
We are not responsible for a failure to perform caused by something outside our reasonable control, such as a courier's failure, a payment provider outage, a natural disaster or a government restriction. Where that happens we will tell you and, if the delay is substantial, you may cancel and be refunded.
16If part of these Terms does not hold
If any provision of these Terms is found to be unenforceable, the rest continues to apply. Not enforcing a right immediately does not mean we have given it up.
17Changes to these Terms
We may update these Terms. The version that applies to your order is the version published on the Website at the time you placed it, so please save or print a copy if you want to keep it. Material changes will be posted on the Website before they take effect.
18Governing law and disputes
These Terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction, without prejudice to any mandatory consumer protection or right to bring proceedings locally that applies where you live.
Before going further, please contact us — most problems are quicker to solve directly.
19Contact us
T&L Slimming Global Sdn. Bhd. (201601024428 (1195367-T))
Prime Axis Industrial Park No.16, Jalan Sepadu 25/123A, Taman Sri Muda, 40400 Shah Alam, Selangor, Malaysia
Email: info@softsnug.com
Phone / WhatsApp: +60 10 377 6319
Hours: Monday to Friday 9am–6pm, Saturday and Sunday 10am–6pm, closed on public holidays.
本销售条款（「条款」）规范你对 softsnug.com（「本网站」）的使用，以及你在上面下的任何订单。本网站由 T&L Slimming Global Sdn. Bhd.（公司注册号 201601024428 (1195367-T)，以 Soft Snug 之名营业，以下称「我们」）营运。
下单即表示你同意本条款。我们如何处理你的个人资料，另载于隐私政策，该政策构成本条款的一部分。
1谁可以下单
你必须年满 18 岁，并具备订立有效合约的能力。下单即表示你确认符合。我们不会有意向 18 岁以下人士销售。
若你是买来送人，请把第 3 条与第 4 条转告实际使用的人。
2账户与购物车
本网站不需要注册账户。你的购物车存在你自己的浏览器里，清除浏览器资料或换设备就会清空。购物车里的商品不会被保留，也不保证订单确认前维持所显示的价格。
3我们卖什么，哪些是注册医疗器械
我们的产品分两大类，这个分别在法律上和使用方式上都很重要。
（a）注册医疗器械
我们有三款 pulse 器械已在马来西亚医疗器械管理局（MDA）以器械家族形式注册，注册号 GB2800625-202366，分类 MD 1103 —— 用于刺激或抑制的器械，有效期 2025 年 4 月 30 日至 2030 年 4 月 29 日。T&L Slimming Global Sdn. Bhd. 为该等器械在马来西亚的授权代表（Authorised Representative）。
| 注册器械名称 | 在本网站上的售卖名称 |
|---|---|
| FitPulse Slimming Belt Wireless Electronic Pulse Stimulator | FitPulse Pro 与 FitPulse Lite |
| StepPulse Wireless Electronic Pulse Stimulator | StepPulse |
| TighTight Pulse Wireless Electronic Pulse Stimulator | Ti Pants |
注册用途，依注册文件原文为：「用于刺激健康肌肉以改善与促进肌肉表现，并用于暂时缓解因运动或一般家务活动所致的劳损，而在肩部、腰部、背部、颈部、上肢（手臂）、下肢（腿部）、腹部及臀部产生的酸痛与疼痛。」
这句话就是边界。这些器械的注册用途，是帮助健康肌肉发挥表现，以及暂时缓解由运动或一般家务所引起的肌肉酸痛。它们并未注册用于诊断、治疗、治愈、监测或预防任何疾病或病理状况，也不得作此用途。若你有健康问题，或不清楚疼痛的成因，请就医 —— 我们团队中没有人有资格给你相反的建议。
凡未列在上表中的本网站产品，均非注册医疗器械，即使外观相似或名称有部分相同。
（b）其他产品
我们的服饰、发热布料、配件、外用产品，以及其余的 pulse 器械，属于一般健康与健身产品。它们不是医疗器械，也不用于诊断、治疗、治愈、监测或预防任何疾病或状况。
（c）产品说明该怎么理解
产品页上关于原理的说明，例如某个波长可以到达哪一层组织、细胞层面发生什么，是在描述研究观察到或提出的一般机制。那不是对你身体会发生什么的断言，也不构成任何效果的承诺。效果因人而异，本网站上的任何产品都不能取代医疗照护、运动或睡眠。
4使用任何 pulse 器械前 —— 安全须知
- 装有心脏起搏器、植入式除颤器、胰岛素泵，或其他植入式／穿戴式电子或金属设备。
- 怀孕、可能怀孕，或正在备孕。
- 患有癫痫或有任何癫痫发作史。
- 有心脏疾病、心律不整，或血压过高或过低且未受控制。
- 患有或曾患癌症，或使用部位附近有已知或疑似肿瘤。
- 有深静脉血栓、血栓性静脉炎，或出血／凝血功能障碍。
- 使用部位皮肤破损、发炎、感染、有疤痕、麻木或感觉减退。
- 使用部位近期动过手术，或该处有植入物、钢板或钢钉。
- 正在发烧或处于急性病症期间。
- 正因任何疾病接受医疗监护，或你不确定以上是否适用于你。
请务必从最低强度开始，逐步调高，并遵循器械随附的说明书。若出现疼痛、眩晕、虚脱感、胸闷、心跳异常、皮肤刺激或灼热感，或任何异常反应，请立即停止使用并就医。
会发出红光或近红外光的产品，请勿直视光源，并让它远离眼睛。
这些器械供成年人个人使用。请勿用于儿童、无法向你描述刺激感受的人，或无法自行取下器械的人。
5价格与产品资讯
价格以马币（RM）标示，并已包含我们在马来西亚依法须收取的税项。运费在结账付款前另行显示。
我们尽力准确描述与拍摄产品，但颜色在不同屏幕上会有落差，布料与做工在不同批次间也可能略有差异。产品图片仅供示意，未列明的配件不包含在内。
价格与促销在你下单前可能随时调整。若网站上的价格、折扣或库存明显有误，属于明显的排版或系统错误，我们没有义务以该价格出售。若你的订单受影响，我们会联系你确认或取消；若你已付款并选择取消，我们会全额退款。
6订单如何成立
在你确认之前，可以在结账页面更改数量、移除商品、修改你的资料。请仔细核对收件地址与电话号码 —— 大部分的配送问题都出在地址填错或电话打不通。
你完成付款后，我们会发出订单收讫通知。该通知只确认我们收到了你的订单，并不代表我们已接受它。合约要到我们确认订单已获接受、正在备货出货时才成立。
在以下情况我们可能拒绝订单，并会告知原因及全额退款：商品缺货；价格或商品资讯有误；无法核实付款；无法配送到你的地址；或我们有合理理由认为该订单涉及欺诈，或未经我们同意作商业转售之用。
下单后若发现填错，请立即通过 WhatsApp 或 info@softsnug.com 联系我们。只要包裹尚未出货，我们会为你更正。
7付款
你可以使用 senangPay、iPay88、Atome 或 PayPal 付款。你的付款凭证是在该服务商自己的安全页面上输入，我们看不到、也不存储你的卡号。订单要在我们收到付款成功的确认后才会放行。
Atome 是由第三方提供的分期服务，依其与你之间的协议运作。任何分期方案、逾期费用或信用审核都是你与 Atome 之间的事，我们不是该协议的一方。若通过 Atome 付款的订单需要取消或退货，退款会依 Atome 的条款经由 Atome 处理。
8配送
订单从马来西亚出货。马来西亚境内订单满 RM200 免运费；未满则于结账时显示运费。预计送达时间：西马 3–5 个工作日，沙巴、砂拉越与纳闽 7–10 个工作日。
我们提供国际配送，可配送地区以结账页面所列为准，预计 10–15 个工作日送达。所有时间均为预估，不是保证，可能受快递延误、清关、天气与公共假期影响。
进口关税与税项。寄往马来西亚境外的订单，目的地国家收取的任何关税、进口税或清关费用由你自行承担，不包含在你所支付的价格内。若包裹在海关被拒收或弃置，我们只能在货品退回我们手上后才能退款，并扣除运费与已产生的费用。
货品的风险在包裹送达你所提供的地址时转移给你。请在收件时检查包裹，若发现破损，请在 3 天内连同外包装与商品的照片通知我们。
9取消、退货与换货
（a）出货前
包裹出货前，你可以免费取消任何订单。请尽快联系我们，我们会全额退款。
（b）商品有瑕疵、损坏或寄错
这是另一回事，而且你在这里的权利来自法律，不是来自我们的恩惠。若商品有瑕疵、运送途中损坏，或与你所订的不符，请在合理时间内通知我们，我们会以维修、更换或退款的方式处理。退回的运费与重寄的运费由我们承担 —— 我们寄了有问题或寄错的东西给你，不该让你自掏腰包。
（c）尺码不合
订单送达后，我们不接受因改变主意而退货。想换的原因通常是尺码，所以我们另外提供选购的 365 天保修方案来处理这件事，详见第 10 条。若你没有购买该方案，又不确定该选哪个尺码，下单前传信息给我们，我们会帮你挑。本条不影响第 9(b) 条与你的法定权利，无论你是否购买该方案，那些权利都适用。
（d）如何申请退货
请通过 WhatsApp 或电邮 info@softsnug.com 联系我们，附上订单号、问题说明，以及相关照片。请不要在我们确认退货之前自行寄回，否则我们可能无法追踪到你的包裹。
10保修 —— 三件不同的事
这三样常被混为一谈，所以我们直接讲清楚。
| 是什么 | 给你什么 | 费用 |
|---|---|---|
| 你的法定权利 | 依《1999 年消费者保护法令》，商品必须品质可接受、安全、耐用，并适合其通常用途。若不符合，你有权获得救济。这些权利不能被任何条款签走，无论本页其他地方写了什么都一样适用。 | 免费，自动享有 |
| 制造商保修 | 涵盖自送达起 6 个月内的制造瑕疵。实务上就是电池故障，以及在没有摔过、压过或进过水的情况下器械无法运作。不涵盖正常磨损、意外损坏、使用不当、自行或未经授权的维修或改装、非防水产品的进水损坏，以及贴片、凝胶、绑带等耗材。 | 已包含 |
| 365 天保修方案 | 选购的付费加购项目。让你在收到包裹后 365 天内，就涵盖的商品享有一次换尺码的服务。仅限同款商品换不同尺码，不能换成别的商品，也不能折现。来回运费由你承担。它不涵盖瑕疵，也不能取代上面两栏的任何一项。 | RM 40 |
6 个月保修是我们在法律之外额外提供的，它不会缩短你的法定权利：法定权利的期间，取决于该类产品的性质、价格与合理可用寿命，可能长于 6 个月。
申请任一项保修，请保留你的订单号；365 天方案另需保留你已购买该方案的凭证。
11你在马来西亚消费者法下的权利
《1999 年消费者保护法令》适用于你的购买，并且不受本条款中任何相反规定的影响而具有效力。本条款中没有任何内容会排除、限制或修改该法令赋予你的任何保证、权利或救济；若本条款的任何部分会产生这种效果，该部分对你不适用。
若我们之间无法解决争议，你可以就其受理金额范围内的索赔，向马来西亚消费者索偿仲裁庭（Tribunal Tuntutan Pengguna Malaysia）提出，无需聘请律师。若你在马来西亚境外购买，你所在国家的强制性消费者保护规定仍然适用于你。
12网站的使用
你同意不进行以下行为：干扰本网站的安全或运行；以爬取或自动化手段尝试提取其源代码、资料或商品内容；将本网站用于任何非法目的；或未经我们书面同意商业转售我们的产品。
我们可能更新、更改或下架产品、价格与功能，也可能为维护或安全暂停本网站。若某项变更影响到你已下的订单，我们会尽力提前合理通知。
13评价与你传给我们的内容
若你传给我们评价、照片、视频或使用心得，其所有权仍归你，同时你授权我们将其用于我们的营销、本网站与社群渠道，并在你要求署名时予以署名。你确认该内容为你本人所有、内容中出现的人已同意入镜，且内容属实。
请不要在公开评价中写入你的健康细节。若你写了，我们可能在发布前先移除该部分。
对于不实、冒犯性、侵犯他人权利，或含有我们不被允许发布的健康或医疗宣称的内容，我们可能不予发布或予以移除。
14知识产权
本网站及其文字、图片、设计、影像，以及「Soft Snug」「FitPulse」「BioPulse」等商标，归我们所有或经授权使用，受法律保护。你可以为个人用途浏览与分享页面，但未经我们书面许可，不得复制、重制或将我们的内容与商标用于商业用途。
15我们对你的责任
对于因我们违反本条款、或未尽合理注意与技术而导致你遭受的可预见损失或损害，我们承担责任。
凡依法不得排除或限制的责任，我们一概不作排除或限制。这包括因我们疏忽导致死亡或人身伤害的责任、欺诈或欺诈性不实陈述的责任、依法不可排除的产品缺陷责任，以及《1999 年消费者保护法令》下的任何保证或权利。
在上述前提下，我们不就不可预见的损失，或利润损失、业务损失、机会损失承担责任；就任何与某项产品相关的索赔，我们的全部责任以你为该产品所支付的金额为限 —— 除非法律规定应赔付更高金额，此时以法律为准。
因我们合理控制范围以外的事由导致无法履约的，例如快递方的失误、支付服务商中断、天灾或政府管制，我们不承担责任。发生此类情况时我们会通知你；若延误显著，你可以取消订单并获得退款。
16条款部分无效时
若本条款的任何一项条文被认定为不可执行，其余条文继续有效。我们没有立即行使某项权利，不代表我们放弃了该权利。
17条款更新
我们可能更新本条款。适用于你订单的，是你下单当时网站上所公布的版本，因此若你想留底，请自行保存或打印一份。重大变更会在生效前于网站上公布。
18适用法律与争议
本条款受马来西亚法律管辖，由马来西亚法院管辖，但不影响你所在地适用的强制性消费者保护规定，或在当地提起诉讼的权利。
在走到那一步之前，请先联系我们 —— 大部分问题直接沟通会快得多。
19联系我们
T&L Slimming Global Sdn. Bhd.（201601024428 (1195367-T)）
Prime Axis Industrial Park No.16, Jalan Sepadu 25/123A, Taman Sri Muda, 40400 Shah Alam, Selangor, Malaysia
电邮：info@softsnug.com
电话／WhatsApp：+60 10 377 6319
营业时间：星期一至五 9am–6pm，星期六与星期日 10am–6pm，公共假期休息。