At Soft Snug, our number one priority is to have our customers feeling fabulous every time they shop with us. Our AAA+ rating by customers and 5 Star Trusted Store Status to the fact that we honor our warranty policy. We appreciate just how important peace of mind is when making an online purchase. This is why we offer a 365 Day Warranty Plan.
- Customer may exchange the item with us within 365 day. Countdown starts from the date you receive the parcel.
- Only selected item are covered under the 365 Day Warranty Plan.
-Warranty is good for a one time exchange only.
-Exchanges are only available for sizes of the same item. Exchanging for different item or cash are strictly not allowed.
-Customer is responsible for postage costs associated involving the return of old goods and sending the new goods.
This warranty applicable for customer who have subscribe to our 365-Day Warranty Plan during the purchase only.